The Gilman Brothers Company Policies


Returns & Claims:

  • Any claims submitted after 90 days-(shipped date from Gilman) will be denied


Claim Form



  • Net 30 – final determination after form filled out and submitted to accounting

Credit Application


Freight Policy:

  • All orders under pallet quantities are FOB Gilman, CT
  • Truck Load: Pre-paid
  • Full Truck Load: Pre-paid – up to three stops





Sample Kits

  • 8.5″ x 11″ – shipping only
  • 24″ x 32″ – shipping only
  • Includes Full Line Specifier Kit, ColorOne™ Kit, ColorOne™ Fabrication Kit, INFINITY® Fabrication Kit, INFINITY® Easel Kit, INFINITY® Bull Nose Kit, InSite® Reveal® Color Kit, Framer’s Kit, Fabrication Kits (ColorOne™ and INFINITY® above), and/or any sample requests constituting a full box of cut samples.


Custom Size Requests

  • Cost varies based on product and size.
  • Please contact your Gilman Brothers Sales Representative for current pricing and availability.
  • Sample policy is subject to change without notice.


Order Cancellations:

  • Stock Items:  20% Re-stocking fee
  • Non Stock Items:  Orders canceled or modified after (2) hours upon order placement – any material manufactured is responsibility of buyer for payment at quoted price and is responsible for freight to destination