The Gilman Brothers Company Policies

 

Returns & Claims:

• Quality claims: The Gilman Brothers Company reserves the right to deny claims for any materials when original shipped order exceeds (60) days.
• Shipped dates are noted as “invoice date” on all invoices.

 

Claim Form

 

Terms:

• Net 30 – final determination after form filled out and submitted to accounting

 

Credit Application

 

Freight Policy:

• All orders under truck load quantities are FOB Gilman, CT

• Truck Load: Prepaid
• Full Truck Load: Prepaid – up to three stops

 

Custom Size Requests:

• Cost varies based on product and size.
• MOQ on custom orders is 75,000 sq. ft.
• Please contact your Gilman Brothers Sales Representative for current pricing and availability.

 

Order Cancellations:

• Stock Items:  20% Re-stocking fee
• Non-Stock Items:  Orders canceled or modified after (2) hours upon order placement – any material manufactured is responsibility of buyer for payment at quoted price and is responsible for freight to destination
• Custom-size skids / packaging are the responsibility of the buyer

 

Samples:

• Samples are free of charge
• Shipping is the responsibility of the requester
• Sample policy is subject to change without notice